Borrowing

Get a Library Card

Resident Cards

Library cards are free to Warrenville Public Library District residents. To determine if you reside within the District boundaries, visit or call our Member Services Desk. 630/393-1171 x100. 

Non-Resident Cards

Click on the item that best describes you. 

Lost or Stolen WPLD Card

To avoid unauthorized use of your library account, immediately report a lost or stolen card to our Member Services Desk at 630/393-1171 x100. The reported card will be invalidated. You will not be responsible for any transactions after you report the lost/stolen card.

To receive a replacement card, visit our Member Services Desk and present a current photo ID. We will issue you a replacement card.

Loan Periods and Fees

Loan Periods

Fine Free Library

The library does not charge fines for overdue items. The following fees may apply:

Long Overdue and Lost Item Fees

If an item is not returned within 42 days of the due date, a charge for the cost of the item will be added to the borrower's account. Lost materials will be accepted back within 1 year of the due date. After 1 year, the cost of the item must be paid in full. Replacement copies are not accepted.

Damaged Item Fees

If an item sustains damage which can be repaired, a fee may be assessed according to the repair fee schedule. If material is considered damaged beyond repair and judged by the Library as being unsuitable for the collection, the member will be billed for the item. Material considered damaged beyond repair includes but is not limited to: water damaged, chewed, burned, with substantial stains or markings, numerous ripped pages. Replacement copies are not accepted.

Incomplete Item Fees

Members will be billed for the full cost of items which are returned incomplete. Replacement copies are not accepted.

Lost Cards

In the event that a library card is damaged or reported lost, a replacement card will be issued upon presentation of current photo ID. The original library card will be invalidated.

Renew Items

Automatic Renewals

• Eligible items will be renewed up to 2 times, 2 days prior to the due date. 
• All items, with the exception of non-SWAN Interlibrary Loans, may be renewed up to two times, through automatic renewals, if the member account is in good standing and there are no holds on the item.

Non-SWAN Interlibrary Loans items may be renewed one time with approval of lending library. To request a renewal on non-SWAN Interlibrary Loan items, or if you have other questions about renewing an item, call our Member Services Desk at 630/393-1171 x100.

Return Items

Return most items...

• To the in-wall opening in the café area or Member Services Desk inside the library, 
• To the Drive-Up Return in the lower-level parking lot off Mount Street, open 24/7, or
• To the Built-In, Walk-Up Return next to the lower-level entrance, open 24/7.

Return devices and other items requiring special handling to our Member Services Desk. Items may remain on your account for up to 1 business day from their return. 

Place a Hold

WPLD members, any SWAN library cardholders and library cardholders from non-SWAN libraries such as Aurora, Naperville, Winfield or Wheaton who have registered their cards at any SWAN library, can place a hold:

• Through our catalog
• Through the SWAN Libraries + App
• By calling the Adult Services Desk at 630/393-1171 x121 or the Youth Services Desk at 630/393-1171 x124
• In person at either the Adult Services Desk or the Youth Services Desk

We will notify you by your preferred method (email, text or phone) when your item is ready for pickup. You can also monitor the status of your holds on the SWAN Libraries + App.

You can come into the library to pick up your item from our Holds shelf and use the self-checkout station, or you can request Curbside Pickup service by calling our Member Services Desk at 630/393-1171 x100. If you choose our Curbside Pickup option, your item will not be available on the Holds shelf.

Items not picked up within 7 days will be released. 

A 5-item hold limit applies to non-SWAN library cardholders.

Notifications

Library notifications help you stay on top of your due dates and provide updates on your holds. Choose your phone, text and email notification preferences when you register for your library card. Notification preference changes can be made by logging into your account or by visiting the Member Services Desk.

Curbside Pickup Service

Curbside pickup service is available for WPLD cardholders, any SWAN library cardholders and library cardholders from non-SWAN libraries such as Aurora, Naperville, Winfield or Wheaton who have registered their cards at WPLD or another SWAN library. Note: The pickup location is actually inside the Stafford Place entrance. Items are not delivered to your vehicle. 

How does Curbside Pickup service work?

1. Request your items by placing a hold through the catalog or SWAN Libraries + App, or by calling calling Adult Services at 630/393-1171 x121 or Youth Services (youth and teen requests) at 630/393-1171 x124.
2. Receive an email, text or phone call when your items are available.
3. Call our Member Services Desk at 630/393-1171 x100 to schedule a pickup date. 

To request library items, you need a library card account in good standing. If there are any monetary blocks for lost/damaged items on your account, or if your library card has expired, then you will need to resolve these matters by calling our Member Services Desk at 630/393-1171 x100 or your local library.

How can I schedule a Curbside Pickup time?

Once your items are ready, based on your notification preferences, you will receive an email, text or phone call. You will then need to call our Member Services Desk to schedule a curbside pickup date: 630/393-1171 x100.

When and where do I pick up my items?

You can pick up your item(s) on your scheduled date during library hours inside our Stafford Place entrance. All items will be bagged and on a table in the entryway. You do not need to check out the items. 

Suggest a Purchase

If you don't see an item in the SWAN catalog, please log in to the catalog with your barcode and PIN, then complete the submit a purchase suggestion.  Each suggestion will be reviewed by our staff and you will be notified of its status. A $3 fee is charged for items borrowed from libraries outside of Illinois.

Questions? Call our Adult Services Desk at 630/393-1171 x121 or email adultservices@warrenville.com.